This ain't Benihana's.
Ginza east was once a wonderful destination but unfortunately the service has degraded to the point that the food and the tepanyaki show almost aren't worth the trip.
On the weekends reservations are virtually worthless with 45 minute to one hour waits for seating. Weeknights are much better but even then we've notice wait staff rushing service to turn over tables faster. Courses are now served on top of each other where once you were encouraged to savor your meal and get to know others at your table. Plus this means your sushi plate, soup and salad bowls all pile up leaving you uncomfortably crowded trying to avoid encroaching on your neighbor's space.
The show is usually pretty good and, depending on the chef, sometimes excellent. Soran is one of our favorites but I'm not sure if he's still there.
The food is usually just okay but this is excusable as we are there to enjoy the communal experience and have shrimp thrown at our heads.
Oh, if you have kids the ice cream at the end of their meals is an afterthought. It's a solid block of tasteless confection tossed at them in a styrofoam cup.
Watch your forced 18% gratuity for groups of five more. We're 20 percenters (usually) and have been over charged by not reading our bill.
We love tepanyaki and are willing to drive and pay the high price these restaurants demand. But I think we're going to go elsewhere from now on.