I'm guessing the low ratings are due to the lack of service?? They were crazy busy on a weekday morning and we got 0 service. I got up to get my own plates, bowls, and napkins... and no tea until the end of our meal. That being said, it's pretty standard of small Chinese restaurants and if you can look beyond it, the food is decent!
I liked the preserved egg congee and fried dough sticks. My husband got the wonton noodles which came with udon style noodles instead of the canto style egg noodles.