The hubs and I planned on meeting a friend to watch a hockey game on a Sunday evening. The bar was rather full... Just a few empty tables. The bar top was empty so we attempted to take a seat... The female bartender come up so fast and demanded my ID before I could even sit down! I realize i look young, but god damn! So just to be an ass I ordered a water. Seriously give me a minute.
Now, that entire experience had set the tone... We had to ask to order any thing... She would not check on us... Then she argued about a mistake she made! Her shirt was so worn her name was no longer visible and the entire time we sat at her bar we didn't know her name. Since I was starving I order the poppers and a side salad. They brought the veggie platter, she rang in an $8 salad. When I clarified what i wanted she blamed the mistake on the kitchen (I could see on the screen what she had rang in). When my husband tried to justify the confusion, there is no $8 garden salad on the menu, she argued and was defensive. From that point we could hear her complaining about us to other employees! Classy. We again had to ask the manager for the side garden salad... He was told we didn't want it. WTF!!!!!! We eventually got the apology owed from the manager... Not our bartender. He did his best to rectify the situation, which is why we stayed.
She left with an attitude. John took over! He had one of those new shirts and a name tag! He did great! 5stars for john. When I ordered; he repeated and clarified my order. Everything met expectation, in the end. BWW isn't my favorite place to dine, but we were in a pinch... John was truly the saving grace tonight. Very knowledgable on menu items, cracking jokes and working hard. We gladly showed our appreciation in our tip tonight. He would be the only reason why we would return.
The poor rating on this review is directly connected to my experience with what's her name....