I'd been looking forward to a family gathering at one of my favorite restaurant chain's new locations, Thirsty Lion Gastropub & Grill - SanTan, and this is also going on Trip Advisor... We had one of the worst restaurant experiences we've had in years. First - TURN DOWN THE MUSIC. We went for a family lunch, not for disco dancing. Second, due to the music that rattled the windows, our server completely screwed up our order. Of the 7 of us, 5 got what they ordered and I got no food at all; I had to make lunch for myself when I got home. The manager never came by as promised by our server; our server blamed the kitchen; at times there were no bartenders at their stations, and we sat with empty glasses for 28 minutes; empty plates and glasses were not cleared - this restaurant is a total write off. Would get no stars at all if that was an option - and to anyone seeing this post - don't waste your time or money. Go to the Tempe location if you like this restaurant chain.