Horrible customer service. We arrived around 6:30pm on a Friday. They told the 2 of us it would be a 10 minute wait. So we waited and watched everybody else get seated. After 20 minutes another family of 3 walked in, they asked them if they wanted a table or booth, and then sat them immediately. When I asked what was going on, they said they didn't have anyone on the list. We were the only people sitting in the waiting area. What did they think we were there for?! They claimed they had had some problems with confusing pagers and just must've missed us.
So they say they're sorry and seat us at a small booth in the bar. The table was small and leaning. No asking what preference of table. As we sat there another 5 minutes with no one saying another word to us, we decided to leave. As we walked out, we said we decided to just leave, they simply said "ok".
I don't understand that kind of customer service in a restaurant like that. So incredibly disappointed. Writing this review from Outback down the