My first experience here was lovely. I originally was going to get the Super Hydrating Facial however after my skin specialist Shabna took a look at my skin she suggested I get the deep clean. I was so self conscious of my black heads on my nose but after the facial my nose was clear... And i mean not a blackhead in sight. My skin was glowing and I felt relaxed. The prices of their products are a bit much but if they're a good product I don't mind paying the cost. I purchased a few cleansers, I would've liked to receive a sample or two after spending that much $ but that's ok. I got a follow up call the following week which I thought was very professional. I will return.