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| - I'm not coming back.
I was about to step up on the stairs and go upstairs, when I hear this guy screaming and cursing out what I believe was his consignor, telling his colleague that she's a "dumb ass bitch".
Then (being nosy) I stay and listen for a bit longer, and realize that there are CUSTOMERS up there, listening to his screaming, tirade against his consignor. He was borderline rude to her even if she was in the wrong, and he was DEFINITELY an idiot for doing it in the middle of the store instead of hiding out in some janitor's closet and doing it in private.
Want to bitch out someone? Don't do it when there are customers around who can hear you, and don't pace around the store screaming at them on the phone. Go do your own dirty business somewhere private.
You've disgusted a formerly happy client, who will now basically tell everyone what a foul-mouthed, horrible-to-shop-at place your consignment store is.
At least at Coco's Closet or Haute Classics, you don't hear any kind of BS drama like that, because they actually want to keep customers, instead of scaring them off at the steps.
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