Went there for lunch, contrary to other reviews, the place was packed !!!
Our waitress was overwhelmed but still pleasant, it took 45 min to get our burgers. Tasted ok (I had the Dallas), fries were disapointing. The place seemed understaffed, our waitress had to tend to the cash while trying to get customer orders to the tables. Also the fact that the kitchen is in the basement might explain why it takes so long to get your food...!!!
Will not be going back, no way !!!