My children enjoy spending time with their grandparents and CiCis is often an affordable choice with everyone leaving happy and full after their meal. Unfortunately, the customer service was below standard today and pizza selection for a buffet was not only limited but very poor quality. It is not an establishment we frequent, however, there was a noticeable difference in the overall experience and will not be returning in the future. It seems worth the time to write a review when young children make comments that are consistent with the observations and general opinion of the adults that were not shared openly with them. CiCis needs to reevaluate their customer service before it is too late.