I have been here a few times her name is Donna she did an amazing job. However, I went with a friend this morning for full sets. She gets the moon shape still (old style we know) the whole time he kept saying shes stuck in an attick for 10 years, she's stuck in the past, grow out of it, update your nails, etc. So I stepped in and said she's paying you isnt she? I left with acrylic and dust all over my hands because he was so messy as well as being incredibly rough. You are suppose to go in and come out feeling great, but that is hard to do when you have your nail person dogging you the whole hour you are in there. Learn some customer service skills. Was not haopy this time around.