The one star review is because having to wait in the heat totally ruined the whole meal. Seeing there were over 600 yelp reviews, I was expecting to wait. However, if you are successful enough to have a long wait for your restaurant, you should provide something to keep the waiting customers cool. Misters maybe? Maybe expand to have a foyer?
We waited in the 100+ heat for 40+ minutes. They have a list outside you write your name on so no one is there to tell you how long your wait will be. They provide minimal seating and no misters. There's some ice water with oranges to drink with tiny dixie cups (the kind the dentist provides to swish with). By the time we had our pre-order (where they take your order 10 minutes before they seat you so you don't take up a table too long), I wasn't very hungry and definitely didn't want hot eggs. After finally getting seated, we immediately have hot plates set down in front of us.
I ordered the BLT (again, I did NOT want eggs when I was so hot!) and it just wasn't that good. Way too much crusty bread that scratched the roof of my mouth. The three people I was with ordered scrambles and said they were nothing they couldn't get elsewhere. The bacon and the waffles were very good.
The wait staff was very friendly and apologetic but it's not their fault and there's nothing they can say to make up for being terribly uncomfortable.