I called in advance for my custom cake to be made prior to our party. I was told it would be delivered since I was within distance from her business which is located at her home. I thought everything was set, I had my food delivered and everyone was assigned a "duty" for the party. I then get a call from Rosana saying she can't deliver the cake and that it needed to be picked up since she has to go make another cake elsewhere!! I was already stressed out and for her not deliver was disappointing. I rushed to her home, knocked on the door and had to deal with her mom that didn't speak English. I was already stressed out over missing the party and this didn't help. I had to face time Rosana and when I tried to pay for the cake I had to wait for change. This was beyond unprofessional.
If you're a business owner you must follow through with your commitments. I feel like I was taken advantage of, plus on top of everything else I definitely overpaid for the cake.