I've had nothing but good experiences here. The staff is also very friendly. My 12 year old fur baby was having seizures the day before Thanksgiving and I called and they took care of her right away! We went in about an hour before they closed and they not once seemed to rush us out to go home. Dr. Madden was very reassuring that my baby was going to be ok. I brought her back home and she's slowly going back to normal. These guys are the best!