All my bags are from this location. Years later, and they are all in amazing condition, some mint condition (some has a bit of hardly noticeable dirt on them but this is also because I hadn't been careful enough). I've always experienced impeccable service here, and the staff kindly offer for you to bring your bag in for their complimentary cleaning service (unlike at Promenade).
Nothing specific to this location, but I find that Coach is actually amazing quality, better than Michael Kors, better than Burberry.