Carlyn Covey gets 5 stars! She was awesome every time I was in the store. I rated my overall experience a 3 star because of others behavior. The first time I was in there I requested a room off to the side away from the stage because I don't like being in front of others. The manager or someone in charge was not happy about this and gave Carlyn a hard time because of something I asked her to do. She was very busy as she had been assigned three or four Brides at the same time as my scheduled appointment. I waited 30 minutes past my appointment time to be helped. And when I first got there I was asked to go through the racks of dresses and pull my 5 favorite dresses to try on. While I was doing this with my maid of honor, another woman came up and told me that I was not allowed to pull the dresses off the rack. When I told her that my sales person asked me to pull the dresses from the rock she went and got Carlyn and scolded her in front of me. This is unprofessional and not OK in my book. I think that David's Bridal would do much better if they gave more personalized attention to their brides and wedding parties instead of overloading their employees.