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  • It's a great addition to the neighborhood to have an affordable ice cream store at the Trails Center. Problem is that this store operator needs to take his new store seriously and spend some serious time onsite and training staff. Have been in four times since they've opened and been underwhelmed with service and knowledge of staff. Twice we've had to send things back with staff not knowing how something was made. And twice we've had to wait at the counter more than three minutes waiting for someone to "surface" to take our order. Once on a busy Friday night and once when we were the only one in the store.
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