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  • If you go by the pics that the site has on here, that is not what you are getting at the Gilbert location. I have been a member for 18 months. I love the classes that I went to but very crowded-hardly room to move. They should have a schedule and limit the size so one isn't bumping into everyone. I wish they'd have more daily classes so they don't have to be crammed to the gills. It's a $10.00 gym. You get what you pay for. You just never know walking in what is going to be working and what isn't. Sometimes that means finding an alternative machine that one doesnss't usually use to kill time. It's a little on the rank side. One can tell people are working out. I am not sure if it is the building or the way the air is filtered. It's not too bothersome once one gets used to it, overall. During the evening, there is "the stroll" as I like to tease about it. Where people just walk around and talk with each other. Maybe they are waiting for equipment, maybe they are between sets but I don't get why if one goes to the gym to work out, why are they cruising around chatting. So I just started going straight to the classes and straight out. I decided to go to another gym and that is where my irritation resides with EOS. Not so much the gym but with the company they hired to handle their membership charges. The gym says to go online (myiclubOnline.com) to cancel. I go online but I can't do anything until I register my name/email/phone number along with my contract #. I didn't have my contract # handy. I had to call 888-827-9262 to get my contract number. It won't let me cancel by phone either till I register online. So I register for their website (nothing like giving a company all your new contact info prior to cancelling) and there is nothing about how to cancel a membership on their webpage/no forms,etc. Very limited website so not hard to miss. So, I call the initial # and because I am NOW registered online, it lets me talk to a representative. She will be more than happy to cancel the subscription for $15.00 AND I have to pay for one month going forward. I knew about the cancellation fee but not the month going forward. (People NEVER read those contracts---right!!) So it cost me $35.95 to cancel. Not too shabby business practice,lol. Then she says, "I am sending you an email regarding the cancellation. I have it on Automatic withdrawal and the email says if the payment is not made, the acct will remain active with dues/fee accruing till it is paid in full. Why would I be responsible for them NOT taking the money out. UGGGGgggg! What a nightmare. And it doesn't seem it is just this Gym that has the same policy. Going forward,I will make sure that I read how to cancel any membership prior to signing a contract. No company should make stopping their service so complicated. So be forewarned. Going to this gym may make you workout more than your body.
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