5 stars for the wonderful honest staff. My husband left his bag outside with his kindle etc... I called hours later and they had stepped outside where we were sitting to put the bag in the back when they realized we left without it. I couldn't thank them enough! The reason we come here is for the wonderful pastries (they're the only coffee bean that carries some of the same ones we used to get in California) and of course the coffee and tea is MUCH better than the "other" franchise. I told them how much I love a certain pastry and they ordered it for me. I just love this staff!!! Thank you!!