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| - We came for Father's Day celebration. We had a reservation, so we were seated promptly in a small section on the side. Something was off: our table shared a semi-circular sofa with another table. Aw, one sofa for 2 tables? Awkward. Okay, I gave them that it was Father's Day, and the place was packed. But why would there be a pile of storage paper boxes nearby? The wet bar was an organized mess. The vibe was not celebratory.
We ordered a combo with a Peking duck. Soup came momentarily. But it took a long, long time for entrees to arrive. Food arrived in wrong order. The duck came last, after the vegetable and the steamed fish. In fact, we got our duck after a neighboring table got theirs, who arrived later than us. Good if they rushed us a good duck. Nope. The duck was stale and at room temperature. The skin was not crispy. The meat was dry. It was obviously pre-made and sat aside for a while. Humm, what took so long to deliver food that was sitting aside then?
The services was inadequate. Other than taking orders, delivering food, closing the till and cleaning the tables, the servers didn't enter the room. I tried to find someone to get a new set of chopsticks and to chase down the duck, and I couldn't find one. Maybe diners in the main section got better services, but this section with a messy bar and paper boxes got next to no love.
Our experience was bad: from venue to food to services. We felt embarrassed to have taken the elderlies here for what supposed to be their occasions. The fathers in the group, especially the one who loves Peking duck, didn't enjoy the meal.
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