| rev:text
| - First off, I want to say that it pains me to give this place 1 star. They have SO much potential. Unfortunately, based on my experiences here, I can't do that. I personally don't recommend this bar due to the poor customer service.
Folks, I gave it more than enough tries before writing this review. I've been here about 6 times and only had somewhat decent service once.
My most recent visit was last weekend. The place was pretty empty. My boyfriend and I sat down at the bar and waited.... waited.... and waited! Talk about feeling unwelcome. Unless they were blind, there was NO way they didn't see us. There were 2 female bartenders, behind the bar, who seemed more interested in discussing their friend Michelle's party, that was happening later, than attending to customers. After about 15 min I asked for a drink menu. The bartender gave us the menu and then seemed to have forgotten about us. She was counting receipts and checking the dishwasher looking everywhere but at us. Finally the other bartender made eye contact with me so I said "We are patiently waiting for one of you to take our order." She responded with "Oh, I figured she took your order." (Side Rant: Any normal person with even an ounce of customer service would and should have enough attention to detail to notice that 2 customers were sitting at the bar for an awful long time with no food or drink in front of them. How do you not at least check with the other bartender and ask if she took the order?!? If you don't have even a fraction of that kind of attention to detail, then you shouldn't have a customer service job!) she quickly poured our drinks and when our drinks got low, neither bartender acknowledged it. Neither bartender was making drinks. One was just standing around and the other had very tweekish behavior. There was no excuse for the lack of customer service we received. Had they been a tad more friendly, we would have drank more and probably ordered food, even though it's just mediocre. Instead, we had one drink and left.
I most likely won't go here again. If I do, it's against my will. It's insulting to go to an establishment and be treated like you're intruding.
Another reviewer stated that they saw a bartender get off their shift and start gambling. We saw the same thing happen when we were there. No wonder why she didn't want to take our order. Her shift was ending and was eager to hit those machines.
I dunno what's going on with this place but I predict that if they don't change their attitude toward customers, they'll be outta business in no time. It's really a shame because they have so much potential.
If you dont mind being treated rudely then by all means go here. They actually have decent craft beer selection.
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