I'm conflicted about this review for two reasons:
3 of my girlfriends HAD appointments on a busy Sat - two of the appointments weren't on their books and the salon was very busy. They were able to get us in but after talking to the stylists we realized that some of them had worked all day (open to close) without a lunch break or even a 15 min break. The blow outs looked good but as far as being under-staffed and under-organized I'm giving them a lower rating. The employees looked rushed and stressed. This is an appt based business so you know exactly how many clients are coming in and should be able to better accomodate your staff and guests. It was odd that what I thought was the ower or salon manager had their dog in the salon on her lap - which she had time to take for a potty break but no time to staff her salon properly. Clueless.