| rev:text
| - First I had to wait forever for my appointment & there was no one there, just me & maybe one other person. It took around 1 1/2 hours.
Then the woman who takes me is all frazzled & when I forgot to put something in my locker, she was upset that I had to go back, so I'm rushing around for this chick as she's rushing me because SHE was late to begin with.
I had NO idea the beds are a sliver of a width. While I'm certainly not obese, I'm not a stick either.
She almost forgot to put the headset on me & so she put it on me while I was already lying down, so they were crooked. I was in a VERY uncomfortable situation & I thought I could just rest, but noooo, the BOOMING sounds that are gawd knows how many decibals from the machine were soooo loud, I couldn't handle it. I've never had an MRI before & I wasn't even warned about any of this.
I don't know how long into the session it was, but she accused me of moving when I didn't. She starts giving me shit for her now having to start over again. I'm like, WTH???
The noise was sooo loud, it hurt my chest & I started to have a panic attack & I don't normally get panic attacks. I started calling out to her in between when there was silence, but she didn't respond. I figured she was off smoking a cigarette, as she wreaked of cigarettes when I first met her.
I screamed out to her every time there was silence & she didn't respond. I was just about to move & get the hell out of this contraption when finally she responded only b/c the machine had stopped. And no, it had nothing to do with being claustrophobic. It took her at least 5-10 minutes to respond after the machine had already shut off.
She was suddenly sympathetic b/c the way I had to lie, saying it is the worst way (it was for my wrist), but I was just furious. I was nauseous & weak.
I wasn't going to complain about this UNTIL I found out from another person who also had to go to an MRI (different location, same company), that his technician was much nicer, put music on the headset, a towel or something to block out more of the noise, etc.
This technician did NONE of this & remember, almost forgot to put the headset on that was on crooked.
THEN I tried to call the manager of that location:
Southwest
7150 W. Sunset Rd
Suite 201A
Las Vegas, NV 89113
(702) 233-0727 office
was told it was Patricia. Left a message either with their answering service or on her VM 3 separate times as of 07-17. It's now 08-04 & STILL no return phone call.
This week I'm going to get to the bottom of who overseas her.
In the end no one cared. I spoke to the accounting department, she said she'd pass it alone, then I was just ignored every time I called & eventually I just gave up.
TERRIBLE company!!!
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