Thought we should try this place because of all the hype. But it's the same as any other boba place. The order taker could not hear my order correctly and even charged for an item that I did not want. Luckily a manager or supervisor noticed the error and refunded the amount. Only other issue is that there is no flexibility in customizing a drink. This is where I would go to Bubble Cups instead. If you're under the 30 crowd and don't mind being charged for an item you didn't want, then this place is for you.