I went to Astra Deli on June 21, shortly before they were closing. I was shocked to find a guy talking to an employee while SMOKING inside the deli. I immediately took a picture of the guy smoking and the employee who was working at the time. I confronted the employee, letting him know that first of all it was illegal to allow people to smoke inside the deli, and second of all I am pregnant and this was not good for me. Instead of being understanding, he became belligerent with me. He started yelling at me and told me to take my business elsewhere. Later that evening I tried calling Astra Deli to speak to an owner or manager and the same old man answered and yelled at me calling me a "Russian spy". The next day I called and reached a manager who told me I was lying (I have a picture) and then said she had no time for me and hung up on me. I IMMEDIATELY sent my picture of the guy smoking to Toronto Public Health.
Customer service is by far the worst in the city. And honestly, letting a customer smoke in the deli? It's disgusting.