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  • I was in desperate need of a new tire, my tire worn out and nearly exploded on the highway. I decided to look for a replacement and stoped at Pep Boys first, however they were so rude, expensive and had a 45 minute wait. To my dismay I googled other options, fortunately I found Discount Tires! I was greeted by a gentleman named J.R. who was so kind, Polite and extremely knowledgeable. He was also nice enough to provide me with a crash course on tire treading explaining what is safe and what is not safe on the road. I honestly know Nothing about Cars, and usually bring my husband in to help me with these kind of decisions but unfortunately he was at work. J.R. did not belittle my lack of knowledge and instead educated me in a way that did not make me feel ashamed in anyway, he even made cost effective suggestions for me knowing I was on a tight budget. I must add that their service was so fast and efficient too, I was in a rush to my office and JR guaranteed that they'd be done in no time, and he wasn't kidding! As a New Yorker I read people very well and can weed out BS from a mile away. These people in my oppinion, were completely genuine & honest---I was utterly impressed with their level of costumer service! I will definitely be back as well as refer them to all my family and friends. Outstanding Job Discount Tires!.... And THANK YOU again J.R.!
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