I've gone to this chick for two years on and off and she has been fine, acceptable for the C-U area. I rarely write bad reviews but I went there a few weeks ago for an eyebrow wax and she totally destroyed my brows I have been carefully growing out for 6 months. She was talking on her phone during the two appointments before me, and then was on the phone the entire time she was threading my eyebrows. It was incredibly more painful than usual (I know what it's like I've been getting my eyebrows threaded for 10 years) and when she finished she told me to hold on because one eyebrow was thinner than the other. I looked it the mirror and half my eyebrows were gone, and I just told her to stop. She tried to allege she was "just doing a clean up" and gave me an extra stamp on my frequent buyer card (which is my second card that is almost filled even though she asked me if it was my first time there! ) and she was just trying to cover for the fact that she wasn't paying attention. My eyebrows are currently mismatched because of her and I'm hoping I can grow them out before my wedding in October. Do yourself a favor and save up for a real esthetician that cares about eyebrows because when you go to a legit person you look much better, you have to go much else often, and in the end you save money. Ultimately this was my mistake but I'm still bummed because she did a reasonable job before.