I would like to update my review on this place based on my experiences since.
I decided to try something different other than the usual thali. So I tried their Kara dosa, which came out to be a thick, soggy dosa with a sweet tomatoey sauce. Then when I visited again I decided to give their dosa's another shot and opted for their Mysore masala dosa, which I have loved in other restaurants. They warned me that this dosa is supposed to be spicy but I can handle heat so I was fine with that. But again, I ended up getting a overly thick dosa that was too soggy and tasteless. My brother got the chole bhatura, which he enjoyed but complained that the bhatura's were a bit too oily.
So I feel that ordering something other than the dosa would be your best bet because their dosa's are just not worth it and you can get much better ones at Guru Lukshmi or Udupi.