We always call ahead and order our pizza for take out-phones are answered quickly by friendly staff. I know this may seem like "no biggie" but sometimes you call other places and they make you feel like you're bothering them by calling in an order. Went the other day and we were offered drinks while we waited for our pizza to be ready- nice! Tried the new "thin crust" for the first time and it was delicious! I used to eat PPP weekly as a kid and I can definitely say the quality and flavor if this pizza has kept up with the times. Better than any delivery pizza out there. Try the chicken sausage it's yummy!