I have been going here for YEARS! They recently got a new bunch of people, the one that did my eyebrows was either new at this or has bad eyesight. The thread pinched my skin and now I have scabs where they bled. Also, not all of the hairs are gone either. I did not get her name, but she was the only one wearing a head scarf when I went in. Guess it's time to look for a new place. Which is sad, b/c I loved this place. :(