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  • Customer service is NOT dead! I found evidence to this claim this morning at the Chick-fil-A at Deer Valley (I-17 & 101). Of course I've never had bad service at any of the Chick-fil-A's I've dined at. But the customer experience this morning was exceptional enough for me to lift my ban of chain restaurants. I would guess that the number one complaint or reason for giving a bad Yelp! review stems from bad service. Having worked in the industry more than a few times, I notice these things. So when I see someone (or a whole lotta someones) doing their job at what I consider an "old-fashioned level", I want them to know it was appreciated. This morning, while in the area, I stopped in for breakfast at what I thought might be a healthier alternative to standard industry fare. I was right! The Egg White Grill was delicious, not to mention under 500 calories. And who knew the coffee at Chick-fil-A was this good? But the great food here is only a part of this review. The couple ahead of me in line got into an argument at the register, but the cashier kept her composure and continued like nothing happened (and you wonder why you get bad service!) and smiled the whole time. And the cashier who took my order (Johnna) was very pleasant, helpful and also smiled the whole time. They aren't fake smiles either. You can hear how genuinely friendly the employees are in their voices. This Chick-fil-A is a little difficult to get to unless you're already in this shopping center, but it's worth your time if you want an alternative to the zombies that are hired at nearly every other fast food restaurant. Great job! You earned your day off tomorrow!
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