I was so excited that we drove here to pick up a blue ray player my husband was searching for. We got the Oppo player because of the quality, but also how helpful and honest Mike was that helped us. He answered all of our questions and had it ready for us when we arrived. I loved how organized the interior was with set ups ranging from kitchens and living rooms to different theater rooms. Each had something unique to offer. I like seeing things set up like at home to help your vision come to life too. Mike not only was fast and helpful, but also helped us find a place for dinner since we didn't know the area too well. I'm so glad we drove here because to me, excellent customer service with knowledgeable and honest staff always make a huge difference and also why we will continue to return for various home theater and audio needs. I definitely recommend stopping by if you aren't sure about a new device before ordering it just online!