I stayed here for a work conference. The location was awesome - heart of downtown and walkable to lots of attractions. My BFF stayed with me so we had a rented car to drive around. When we checked in, we were greeted by friendly and helpful staff. He offered us bottled water and our keys to the room.
The room is spacious and we had a great view of the city. The room was also comfortable, clean and quiet. We didn't have any issues with neighbors being loud. I think our floor had people who were attendees of the conferences that this hotel hosted.
I had called previously to check if the room had a microwave and fridge. When I spoke with the check in staff, the lady mentioned that only certain rooms have microwaves. I respectfully requested that a microwave was available to place in my room. When we arrived to our room, there was a microwave! NICE!
My conference was great and the food served was really good. Great place to stay in the heart of Phoenix.