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  • What the heck happened to these guys? This is for service that took place 4/2014. They used to be good, I have been using them ~5 years. This time the tech (16Par on the service tag) almost got thrown out of my house. He shows up and does not want to answer any questions about what he is doing to the under sink RO filter, and then he does not even have the correct tools to access my panel and has to borrow my tools. He mumbles everything looks good after checking the water and then changes all the filters. Why are you changing them if they look good? The panel was then not replaced correctly and I had to replace it myself. How is this saving me time? I cancelled the rest of the service (water softner and two water heaters) and told him to leave. I called Aqua science, explained the situation to someone and even texted them a picture of the panel that was not replace. NOBODY called back to fix the issue, apologize, ensure us the filters were even replaced correctly. DO NOT USE AQUA SCIENCE
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