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  • very bad experience with these guys. they did not want my business. i was sadly referred to salesman jeff 'pogo.' I told him that I like to do all my 'pre-work' online before coming in. You can even see my previous reviews on dealerships, to confirm my process. once pogo heard that, it was like talking to the wall. at one point he said that text was the best method of communication, so i didnt have any issues with that. I told him my preference, situation, and ultimately what i would like. he immeidately said, 'oh, that likely won't happen.' I should've just ended there and stopped all communication. eventually pogo came back with an unheard of quote and i questioned it. he said that's all he can do, either i put more money down or i look for another brand of cars. wow. long story short, i went to the other side of town and was able to get a more realistic quote. when i told lexus of lv the #'s pogo gave me, they laughed at it and asked why so high with no options. i decided to ask pogo again since i was able to get a different quote with something more realistic and of course, no response back. i'm not surprised! very bad service and it's a shame that one crooked sales rep will ruin one entire dealership. never again!
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