I used to love this place. I've been here quite a few times over the past year or so. Quality has gone down and service always bad. I've yet to have my water refilled here, ever. You have to flag someone down if you want a to go box, extras, a napkin, anything. .. Sometimes I've been ignored. I went recently and the soup was cold, broth not as great as it's been and my meat looked old and had spots??? On it.... There was also something in identifiable in the soup. I always order the same kind so not sure what was up. I'm very disappointed and may just find a better place from now on.