Came here thinking there would be good desserts. This place has more of a Taiwanese influence and they also serve bubble tea. The cushion seats in this restaurant are not comfortable. It seems like they hired a poor designer to design the seats. OR they don't want their patrons to sit there all night. One good thing is that their washroom is decently clean for an Asian establishment.
Really disappointed with their desserts.. well at least with their shaved ice. Ordered the Taro Grass Jelly Shaved Ice and this dish was basically tasteless. Their desserts are not cheap either. I rather go to Cha Me Cha next door.
Their drinks were not good at all.. Ordered the ZenQ Milk Tea with Grass Jelly.. and oh man.. it tasted horrible. They have a similar system to Chatime where you can choose the amount of ice and sugar.. but the 30% sugar still tasted really sweet.
Service is regular. However, I did not like how they were rushing us by giving us the bill when no one asked for the bill and nobody was waiting for a seat. Pretty ridiculous.
Overall, this place is not great and for that reason, it makes complete sense why the restaurant was not full around 9 pm. Also, makes sense why it is a 3.5 star review on Yelp. There is nothing special about this place.
Would not return. There are WAY better options out there. However, this place gets stars for being clean, quiet (before 10 pm) and accepts debit/ credit.