The "owner" of this establishment gave me the worst customer service I have ever received. We are able drive our car into his shop, and all of a sudden he tells us we can't drive it any longer and we need to pay him $620+ dollars to fix it! We're two young guys, I'm sure he saw an opportunity to take advantage of us! He told us that they took out the oil drain plug and all the threading just fell out, they couldn't use an oversized plug because it looks like someone else had already done that! WE'VE NEVER HAD AN OVERSIZED PLUG INSTALLED!! So we got advice from Big O Tires who had VERY friendly employees in the same parking lot (it's so close, go to them!) your oil system in your car is a pressurized system, if the threading just fell out like he said then why didn't it fall out while driving!? I confronted him saying I believe it's his responsibility to fix it and he started to yell at me! Then he went to the garage and yelled, "drop down that stratus, let them push it out themselves! Don't help them!" He's damn lucky we didn't slip and fall on the oil on the ground! Two BigOTires employees helped us push the car there. The Midas owner came and wanted to speak to the BigOTires owner and he told them that THEY DIDNT EVEN TOUCH THE PLUG IT JUST WASNT THERE!! And when my dad called Midas the OWNER started cursing up a storm at him and threatening us with his "lawyer". And the first plug story changed once again and the guy on the phone said he was standing right there while his best mechanic took the plug out! What freaking bullshit. THEY WILL TAKE ADVANTAGE OF YOU! DO NOT TRUST THIS PLACE! Ownership needs to be revoked. What's funny is that The owner was telling us they're the same Corp as BigO, sure doesn't seem that way... I can't wait to call corporate!
If I could give 0 stars I would!!
Update! BigO said that an oversized plug will fit just fine! THESE GUYS WILL TRY TO SCAM YOU FOR YOUR MONEY! DO NOT USE THIS CROOKED BUSINESS!