On my first visit I was served by Nancy, who was intent on using the least amount of product possible. My pedicure started with a tub of water that was so hot I couldn't keep my feet in the water. The boy started the water and walked away. About five minutes later Nancy appeared and started on the pedicure, consisting of abase coat and one coat of color - no top coat. Sure enough, I had a chip within two days.
However, worse was the gel manicure which was done at record speed with too few coats to even withstand one week of wear. I will NEVER go to Ovation again, they are sloppy and do not provide a quality manicure or pedicure.