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  • Being from Henderson, I would occasionally come to this bowling alley during my childhood and teenage years. This bowling alley provides good deals, along with the casino providing good drink deals which was a good equation for fun to be had by my group of 5! But it wasn't. Cue us walking in, we see a huge sign at the entrance offering their Cosmic Bowling deals, which happens to include "The King Pin" which offers a pizza, a bucket of chicken wings, 2 pitchers of beer, 5 bowling shoes and 2.5 hours of play for $130. When we split the cost between the five of us it was a great deal so we decided to go for it. Here's where it gets fun. We went up to the counter and informed the cashier, Alex, that we wanted the King Pin. He fumbled around and then went to the back. Upon coming back up he made up excuse after excuse, there was not more pizza and chicken, so he couldn't do it. We were confused and asked how that was possible (it was a Saturday night) so he went to the back again. This time he comes out and says "Sorry you can only do the King Pin if you have a reservation, don't ask me why". Nowhere does it say this, and he was clearly lying. His coworker took over, and told us that wasn't true, but she didn't have the clearance to go over him and give it to us, so she gave us the deal that was cheaper and comped us some extra stuff to make up for the hassle. By the way, they did have pizza and chicken, so again, he lied about something that was pretty easy to check. Its really frustrating when you are obviously and blatantly lied to because an employee does not want to followthrough with something the company offers.
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