| rev:text
| - Where do I start with all the things that have gone downhill at this location in the last couple of years?
Not only that, when I went to dinner with a friend last night (I'm a white woman, he's a black man), I got the distinct sense that the mistreatment we got was deliberate.
Arrived at 5:50pm on a Saturday evening so expected to wait a bit. Was told 35 minute wait. Ok. They ask for my cell number so they can text when it's time for us. Cool.
We sit outside a distance from the door. Quite a few folks outside. Once in awhile one of the hostesses comes out and announces a name one time each.
We thought maybe we heard our name once, but never got a text. My friend went inside to check after we waited 35 minutes and we were told it's not ready yet.
An hour total goes by since we arrived. We both go inside to ask the hostess what's going on, nicely I might add.
This little girl looks up at us with complete indifference and says "I called your name awhile ago and we sent a text". I replied still nicely "no, you didn't text me and we came in here after we thought we heard our name and were told it wasn't ready." She asked for my phone number again and said that's the one they texted.
Again, I calmly said "no, you didn't and we've been waiting for an hour now." She kept the shit smelling look on her face when she stared back at me and bluntly said "we will seat you now."
We are led to a booth that looks like homeless people use it as a bed. Seriously??? The seats are all torn and worn like a place that's getting demolished for being a dump.
We didn't complain since we were hungry. Our waitress appeared uncomfortable serving us. She barely forced a smile out the entire time we were there even when we tried joking around and being nice with her. She looked like she wanted to go home, like an antsy kid in a bad mood.
The food was mediocre at best:
Crispy honey shrimp were soggy and gross
They brought out our rice (I ordered brown, my friend ordered white) in ONE bowl lumped side by side. I found that unprofessional. Never had that happen at this or any restaurant.
The "surf and turf" for $23 consisted of barely any steak, a small portion overall, a few shrimp and two little pieces of lobster that were so salty they were barely edible.
Lettuce wraps were brought out looking like a plate of lettuce. Yep they piled ice cold lettuce leaves on top of the meat mixture, totally covering it. Not only did this make the dish cold, it had the look of folks not caring a bit about presentation for the guests. I noted that those around us had their lettuce on the side neatly as it should be. Not ours.
When the check came, my friend placed his card in the folder and placed it on the edge of the table as is standard protocol for signaling that it's ready.
The server came by and loudly asked "is this ready??" with a look on her face. My friend kindly said "yes it is."
As we were getting up from the table, a male server was talking with his guests next to us which was blocking our exit a bit. I slid partially out of the booth and said excuse me. He looked at me quickly, but kept speaking with his guests and didn't move an inch. I had to get up awkwardly to avoid bumping into him.
I've never seen such overall unprofessionalism in staff with their attitudes, the sloppy food prep and presentation, and most of all the little hostess with her "I just smelled a pile of dog shit" look on her face as she falsely claimed alerting an interracial couple (us) that we had been called for a table when clearly they let us wait for an HOUR despite us checking with them.
Needless to say we won't be back.
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