I went in to buy two different hiking boots for different types of hikes coming up this month. I walked in and was greeted as I walked back to the boots area. There was already someone being service and I looked around waiting my turn. After about 30 mins I walked out. I would have stayed if the person manning the boot area would have acknowledged me to let me know I would be next. Instead I walked around in the small area, surely making the other customer upset.
I understand the limited staff to maximize profit, but they have to have a way to let a customer wander around the store, while still being "in line" to purchase boots. Maybe if the attendant said "I will come find you when we're done" or take a number.