From the first phone call I made to the office, I was treated with care. Very friendly, kind, professional and efficient Front Office Staff, Billing Department, Dr. Albert Or, Nurses and Assistants included. The entire staff has always treated me warmly and with respect. Having a private conversation about your medical concerns can be uncomfortable and embarrassing no matter how big or small it may be. My problems may not seem that important compared to other people, however the staff at FDOGV didn't make me feel like I was wasting their time or they were too busy for me. They always took the time to answer my questions made me feel at ease as they continue to treat me and help me through the process of regaining my health. The Front Office gets busy at times however the staff is always patient and friendly. They always say hello and goodbye, acknowledging me and making me feel more comfortable. I highly recommend FDOGV and I thank them for everything they do everyday to help people like me.