About: http://data.yelp.com/Review/id/OPS2LZ2OXfyqESXl6gU6fA

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About: http://data.yelp.com/Review/id/OPS2LZ2OXfyqESXl6gU6fA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-01-05 00:00:00 (xsd:dateTime)
itemReviewed	Henry's - Toronto
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	9 (xsd:int)
rev:text	Henry's is a weird weird store...I buy a LOT of camera gear...in the last six months I've purchased a 6D, 5DSR, 24-70 F4L, 70-300 F4-5.6L, 16-35 2.8L, about six filters, four memory cards...in other words, about $10,000 worth of gear (not much for a pro, but a pretty good investment for a hobbyist) and none of that was Henry's. Everytime I email for a quote, I get an offer that's insulting. I email for a quote on a 5DSR ($4300 retail) and get offered $4200 but only if I buy today (aka dodgy high pressure tactic). Literally every other store in the city (Aden, Vistek, Downtown Camera) offered under $4000 (pre-tax). I am writing this particular review because they have a backpack I want and it's (shockingly) cheaper there than anywhere else...so I email to put one on hold...get an email 24 hours later that it's not available. Now, ask yourself the following question. Would a business that has any vague idea of customer service end the interation that way? Can they get on from another store? Can they special order one in? It's a $250 backpack! I can understand, if not forgive, the lapse if we were talking about a dirt cheap $20 bag but this is a high end pro-bag and it stands to reason that high end pro bags get sold to people who, gasp, spend money on camera gear! So even if they don't make a huge profit selling me a bag, would they not want to build a relationship with a customer? Bottom line: 1) Their customer service stinks 2) Their prices are on par with others (as mandated by the camera manufacturers) but they are WAY less willing to deal than anyone else in the city So, yah, pass on Henry's.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Alexander

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