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  • Edit to my below review is Jeff the owner made it right and refunded my money today. The termite treatment they gave me previously was thorough and we loved that it has a warranty! I also really wish I would have checked the reviews before I hired them. Do not use them! I had a terrible experience with them when I recently paid them $250 to REMOVE a bee hive from a new home I purchased. I called and told them I discovered a swarm of bees in my backyard and needed it removed immediately as I had contractors that needed to complete work in my yard. I was told for $100 they could spray the property, but that usually isn't enough so Billie upsold me and told me for $250 they could physically remove the hive. After 4 visits the swarm still existed even after I specifically showed the exterminator where the bees were coming from. It turns out for 3 visits he was only spraying and on the complete opposite side of a 1 acre property from where I told them the bees were coming from. After visit 4 we still had swarms of bees and I couldn't wait any longer in fear of my safety everytime I was in the backyard. So we decided to take matters into our own hands and discovered over 3 hives at the exact place I had been telling the exterminator to check. We ended up having to remove the hives ourselves. After I escalated the issue back to Budget Brothers they refused to give me a refund. They claim they removed a hive, even though I ACTUALLY PHYSICALLY REMOVED THE HIVE MYSELF. They have been completely unprofessional and offer zero customer service. They've stolen $150 from me as they did not complete the service I paid for and then lied about physically removing hives that I had to remove myself.
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