I'm writing a review for my spouse (since I wasn't there at the time...but he told me all about it). Joe called me saying they were on their way. Once there, my husband explained to them what needed done to our furniture (we got second-hand living room furniture from a family, and their dog "left stains" all over the sides). They were there for maybe a half hour and cleaned and sanitized everything. It looks like brand-new furniture, and for a very reasonable price. Competitors in the area were more than double the cost, and we couldn't justify spending that much. Will definitely use again in the future, and will recommend to anyone looking to get their furniture or carpets cleaned!