So we tired it again cause the meat is just amazing , but once again we were let down from the service . I asked for ice water with lemon , and they brought my a foam cup with a straw . I was at lost for words , I'm about to spend 100+ on my dinner and this is what I am receiving ? On top of that they were out of silverware , what's is going on here . I just don't get it , it has to be management that has this place losing customers left and right . I was so upset last night I asked to speak to the manager and was totally avoided . I think this is the last straw for me ...: I'm glad we had good company to make it through this tragic event . Thanks for nothing FIREROCK . ...