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  • Dane and Derek came out and I would say did a pretty good job. We purchased the Amazon Local deal that was going on (carpets, and then a grout and tile clean and seal). For what they did, they did a great job. The pretreated and cleaned the carpets, they cleaned the tile and grout, and thus far it looks good. They were very friendly and got right to work, even though they had called in the morning as they were down to one van, which really sucks and I sympathize with. My concern comes in when I noticed a couple things. There was a pretty obvious spot in one of the bedrooms (kind of between a night stand and a tub/toybox) that I had to point out to get them to clean after they were already packing up. Additionally, as far as I can tell they didn't even move the sectional pieces in the living room to clean the carpet there. Though I know there are certain things that don't get moved (like very heavy things, beds, etc), in my experience the couch is normally moved to clean the carpet underneath. Additionally, on the invoice, it says tile and grout clean, but I don't see anything on there about a seal, so not sure if that even got touched. Not sure if it was just a one-off thing due to being short-handed and overwhelmed, but I was a little disappointed with some of the missing details I'm used to seeing with a carpet cleaner.
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