I always fret over the thought of having to get my car serviced. It really is not one of my favorite activities. I make sure I have all my supplies just in case I'm there forever. Chapman Ford is doing their best to make getting your car serviced simple. I was able to make my appointment online. The waiting room is more like a lounge. You can help yourself to coffee, water, or various complimentary snacks. Even the QuickLube area has comfortable seating and complimentary coffee and water. If you need a ride back home or work they will give you a ride. The staff is attentive and helpful is letting me know what was going to be done to my vehicle. I didn't need much done, so I was there just under an hour. Next time I won't delay getting my car over there. I hope they keep up the good service.