I took my car for Brakes. John the manager Took the order and gave john my Coupons. They rotated the tires and Balance the wheels. John said he included them in the final bill. More costly than i expected, I told John i wanted the very best brake you can get and he said ok.I don't think they road tested it. Car sat until Sunday and I got on the Freeway doing 65 to 70 miles and hour and my car just wobbled. Big O was open on Sunday an they worked on the Balancing It was better but still could feel a little shaking. John said it was because i had 2 new tires and 2 about 2 or3 years old.So now the brakes John told me it was being broken in and would be alright. the loud noise was there each time you applied the brakes. So i stopped there today Asked Tyler to have someone ride with me to show him what i was talking about. Steven replaced my brake pads works great. I asked Tyler if they put on the same pads and he said no I upgraded them and i ask how he could upgrade when i had the best pads. Tyler said the bill said they were the BASE pad. I don't like liars and BS. and John is a professional at that. Will no longer seek there services. Thank you Dale M Pfreiffer