Another bad service experience at Red Robin. Host sits us at a table and probably waited 15 minutes before the host noticed us sitting here with no drinks. Then she went and got our server, and he blamed it on a miscommunication between the host and server, BUT common intuition would tell you that a family of 5 sitting between two of your active tables might mean that you are assigned to serve us. Still sitting here waiting for my kids beverages to show up, if they show up at all. This place is soooooo bad consistently. I think they strive to piss everyone off that comes through the door.
Went in again today, 1/14, and ordered food for the kids at first. It came out without a hitch, but when my wife 's and my burgers didn't come out after 20 minutes I mentioned it to the server. She went over to the line to find it. 5 minutes later she returned with the cold burgers....